It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt. — Mark Twain
At the end of that article I asked: “What tools have we to demand to afford these barriers? What skills have we to improve?”
In this article, I’d like to try to answer those questions giving you some tricks that may help to eliminate misunderstandings and miscommunications.
The first advice I could give to you is: Plan, Plan, Plan!
We are used to talk about the need to communicate. However, most project teams do not take the time to plan the who, what, when and how of their project communications.
Why Plan is so valuable?
A lot of Junior Project Managers think that communications is meetings, memos, emails and such kind of stuff; it’s not so simple.
As project leaders, a project manager has to provide and promote an open and two-way information flow, planning his/her project communications.
Planning communications will facilitate problem identification and resolution, will ensure an effective decision-making, will improve the involvement of key stakeholders and will promote teamwork.
What is a Project Communication Plan?
A project communication plan is a written strategy for getting the right information to the right people at the right time.
A typical project communication plan has the following basic components:
I prepared a template (I personally use it in my projects); you can find it here
Of course, the first thing that you have to do is to identify your project stakeholders (all people involved in the project, affected by the project, or affected by the outcome of the project).
After this, you have to analyze the stakeholders’ needs and expectations.
Then, you have to identify all the vehicles and opportunities for the communications (pay attention to the fact that every stakeholder might have a preferred vehicle for communications).
At least, you have to collect all the informations mentioned above and set up a project communication plan; of course, the document has to be a live document; you must develop and maintain your communication plan, otherwise it’ll be only an administrative burden.
How Much is Too Much Communication?
It depends on the project size and complexity.
In theory, you can never have too much communication.
When misapplied, even the most well intentioned communications strategy can backfire.
On a small project, overly formal communication practices can quickly become an administrative burden, interfering with productivity and schedule progression.
On a large project, informal, ad-hoc communication practices can quickly turn success into disaster as important issues and opportunities are missed through lax procedures.
The amount of communications planning and formality increases directly in proportion to the size and complexity of the project.
And now, try to implement the advices and let me know if you had success!
I’m an enthusiastic and highly motivated PMP and Prince2 (Foundation) Senior Program Manager with 16+ years experience in the Healthcare industry. I often work in highly pressurized and challenging environments, managing a large-scale software development program up to an order value of €6M. I’m extremely professional in approach and behaviour, adaptable to change, very meticulous, collaborative, energetic, resilient, innovative, proactive and pragmatic. I’m passionate about process improvement, technology innovation, knowledge sharing techniques and how businesses can capitalize on social media integration. My greatest strength is helping to focus my organization’s efforts on the activities necessary to achieve strategic goals and objectives in order to consistently meet both the customer’s and business’ needs; on time and under budget.
You must be logged in to post a comment.
Don’t Expect Project Management Teamwork, Lead It! the-program-manager.… via @KateNasser
Waterfall to Agile by @DavidRogelberg #agile #projectmanagement slideshare.net/David… via @SlideShare
Agile for Project Managers – The Kanban technique the-program-manager.… via @SaverioLosito
The Program Manager's Paper is out! paper.li/SaverioLosi… Stories via @TonyAdams2002
The single biggest problem in #communication is the illusion that it has taken place ~ G. B. Shaw #leadership pic.twitter.com/LEPM…
Photo: The single biggest problem in #communication is the illusion that it has taken place ~ George... tmblr.co/ZqgdUt1io4_…
When you blame others, you give up your power to #change ~ Douglas Adams #quote #leadership pic.twitter.com/cB9w…
Photo: When you blame others, you give up your power to #change ~ Douglas Adams tmblr.co/ZqgdUt1ig3O…
#quote #leadership #charisma pic.twitter.com/4mVy…
Photo: Never reveal all of yourself to other people; hold back something in reserve so that people are... tmblr.co/ZqgdUt1iUiZ…
The Program Manager's Paper is out! paper.li/SaverioLosi… Stories via @PMvoices @BarryHodge
The Program Manager's Paper is out! paper.li/SaverioLosi… Stories via @BarryHodge @TonyAdams2002 @galleman
Photo: #Motivation is everything. You can do the work of two people, but you can’t be two people. Instead,... tmblr.co/ZqgdUt1hSSs…
The Program Manager's Paper is out! paper.li/SaverioLosi… Stories via @galleman
#ThePgM Future of Work – How It Could Impact You as a Program Manager? ow.ly/2WDMzr
Future of Work – How It Could Impact You as a Program Manager? pinterest.com/pin/30…
There is no way to predict the future in detail. There is no question but that the future will be radically differen…lnkd.in/eH9nn4T
The future of #program #management - thanks to @strategy_keys - Enjoy the piece! the-program-manager.… #pmot
What I Learned About Leadership from a Fight with My Wife mhyatt.us/n5vXJm via @MichaelHyatt
The Meaning of the Germanwings Crash — Atlantic Mobile theatlantic.com/inte…
#Wisdom is knowing what to do next; #virtue is doing it. ~ David Star Jordan #leadership instagram.com/p/z0f2…
Nervous about your new role managing people? These tips will help guide you: fastcompany.com/3043… via @FastCompany
The Program Manager's Paper is out! paper.li/SaverioLosi…
It takes a lot of #courage to show your dreams to someone else. ~ Erma Bombeck #quote #leadfromwithin pic.twitter.com/dEvN…
Photo: It takes a lot of #courage to show your dreams to someone else. ~ Erma Bombeck tmblr.co/ZqgdUt1gCqH…
The Program Manager's Paper is out! paper.li/SaverioLosi… Stories via @cobaltpm
#ThePgM Can effective Program Management aid business change? ow.ly/2VZDqw
Unforeseen events are bound to occur, and anticipating them can be a challenge. For minimizing their impact one need…lnkd.in/ea9hgRT
Effective #Program #Management for #Business #Change? Read here: the-program-manager.… #pmot