It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt. — Mark Twain
At the end of that article I asked: “What tools have we to demand to afford these barriers? What skills have we to improve?”
In this article, I’d like to try to answer those questions giving you some tricks that may help to eliminate misunderstandings and miscommunications.
The first advice I could give to you is: Plan, Plan, Plan!
We are used to talk about the need to communicate. However, most project teams do not take the time to plan the who, what, when and how of their project communications.
Why Plan is so valuable?
A lot of Junior Project Managers think that communications is meetings, memos, emails and such kind of stuff; it’s not so simple.
As project leaders, a project manager has to provide and promote an open and two-way information flow, planning his/her project communications.
Planning communications will facilitate problem identification and resolution, will ensure an effective decision-making, will improve the involvement of key stakeholders and will promote teamwork.
What is a Project Communication Plan?
A project communication plan is a written strategy for getting the right information to the right people at the right time.
A typical project communication plan has the following basic components:
I prepared a template (I personally use it in my projects); you can find it here
Of course, the first thing that you have to do is to identify your project stakeholders (all people involved in the project, affected by the project, or affected by the outcome of the project).
After this, you have to analyze the stakeholders’ needs and expectations.
Then, you have to identify all the vehicles and opportunities for the communications (pay attention to the fact that every stakeholder might have a preferred vehicle for communications).
At least, you have to collect all the informations mentioned above and set up a project communication plan; of course, the document has to be a live document; you must develop and maintain your communication plan, otherwise it’ll be only an administrative burden.
How Much is Too Much Communication?
It depends on the project size and complexity.
In theory, you can never have too much communication.
When misapplied, even the most well intentioned communications strategy can backfire.
On a small project, overly formal communication practices can quickly become an administrative burden, interfering with productivity and schedule progression.
On a large project, informal, ad-hoc communication practices can quickly turn success into disaster as important issues and opportunities are missed through lax procedures.
The amount of communications planning and formality increases directly in proportion to the size and complexity of the project.
And now, try to implement the advices and let me know if you had success!
Using Harvey Balls to Convey Qualitative Information - via @SaverioLosito #pmot bit.ly/2fktjwN
Appraisal of Resources and Competencies for Risk Analysis - via @SaverioLosito #pmot bit.ly/1OtYagZ
What existing process can get in the way of project success? - via @SaverioLosito #pmot bit.ly/2oULCwU
The latest The Program Manager's Paper! paper.li/SaverioLosi… Thanks to @TonyAdams2002 @pm4girls #pmot #projectmanagement
Mind Mapping for Project Management - via @SaverioLosito #pmot bit.ly/YRhXOK
Don't Expect Project Management Teamwork, Lead It! - via @SaverioLosito #pmot bit.ly/1K5yAhT
Project Manager: 10 Powerful Questions that you should Ask - via @SaverioLosito #pmot bit.ly/2noiR93
Project management survival skills toolkit - via @SaverioLosito #pmot bit.ly/2p5zhnX
How Corporations Cash in at Christmas: Successful Video Strategy - via @SaverioLosito #pmot bit.ly/1OB7NKs
Morbido e fruttato. Un buon vino... Vino da @ChiarliModena tramite @vivino app: vivino.com/users/sav…
Risks and Opportunities - via @SaverioLosito #pmot bit.ly/TYfmAJ
The benefits of creating a Project Charter - via @SaverioLosito #pmot bit.ly/10DIXXb
Working together is success - via @SaverioLosito #pmot bit.ly/UIIrAK
Curriculum Vitae: 7 crucial skills to include when writing your CV - via @SaverioLosito #pmot bit.ly/2mEC8Bc
Why projects fail (part three) - the matter of planning - via @SaverioLosito #pmot bit.ly/YdzPqy
How hostage negotiation and project management are interrelated - via @SaverioLosito #pmot bit.ly/1BsfvQK
7 Mind Maps for Self-Growth - via @SaverioLosito #pmot bit.ly/1TCNlPe
Effective Project Management: Day-to-Day Techniques - via @SaverioLosito #pmot bit.ly/1yhVdeH
Measuring the Profitability of your Projects - via @SaverioLosito #pmot bit.ly/1TH8gxW
PRINCE2 popularity grows! - via @SaverioLosito #pmot bit.ly/1c2YTbc
3 Killer Scheduling Mistakes - via @SaverioLosito #pmot bit.ly/14sV3FJ
6 Project Management Trends To Look Forward In 2017 - via @SaverioLosito #pmot bit.ly/2kUiymR
Five characteristics of the best leaders - via @SaverioLosito #pmot bit.ly/1tuxTUT
Expert Talk on Mind Mapping for Project Management - via @SaverioLosito #pmot bit.ly/13srSwR
Types of PMO and the journey of maturity - via @SaverioLosito #pmot bit.ly/Jn65Cf
Friends share good deals, here is $20 for you and $20 for me #TicWatch en.ticwear.com/pages… pic.twitter.com/cJHK…
The latest The Program Manager's Paper! paper.li/SaverioLosi… Thanks to @TonyAdams2002 @BarryHodge @cobaltpm #pmot #projectmanagement
Stay out of the weeds - via @SaverioLosito #pmot bit.ly/Un2tAx
5 Things New Project Managers Get Wrong (and How to Fix Them) - via @SaverioLosito #pmot bit.ly/1MnPqfV
Help the growth of this blog