Quality is not an act, it is a habit. – Aristotle
Quality assurance is considered a part of project work and will be planned, assigned for team members and monitored against the project management plan as other activities. Practically, this work should be done by senior members of the project, along with the project manager, to track for the conformity and verify the project output.
This practice leads to better result of QA activities thanks to qualified human resource. It also contributes to building a quality-oriented culture throughout the organization, not just limit within QA department.
However, there are some critical factors of this practice that need to be taken into consideration to work effectively.
Firstly, it is clear that this model will add more work and stress to project managers’ work. Thus, in order to successfully implement non-QA project structure, it is recommended for the organization to adjust and balance workload for project managers.
Secondly, the project manager or any member who assigned to plays the role of QA should also get sufficient training on the quality aspect to ensure they fully understand QA concepts, methods, procedures and techniques as well.
Last but not least, a clear expectation of quality management responsibilities with reward and punishment discipline for the team to follow will surely play an important role in assuring the quality without establishing an independent QA department.
Brazilian, Digital Markete and Writer. Currently working at Heflo and
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