Everything is negotiable. Whether or not the negotiation is easy is another thing. – Carrie Fisher
Source: Company Funds, Flickr.com
To certify that everything goes according to that plan, managers often use strategies based on threats and demands. Surprisingly, they work most of the time. Many leaders are at the mercy of their employees, and team managers often get lured into a sense of self-satisfaction; in general, their team members are thriving to get their positions but they also understand the manager’s hierarchic position.
Developed by the FBI for actual hostage negotiations, this model can be adapted and applied in the business environment as well. When a project manager depends on his employees, and he can’t make them to obey, he becomes a hostage. We often assume that a tough attitude is everything we need to make ourselves respected. Well, it’s not quite true. When employees get sick and tired of being screamed at, they fight back. That’s bad news for the project manager because he loses authority and can’t control his team members anymore.
Source: mdennes, Flickr.com
➢ Rapport – when trying to build rapport with criminals (team members), the dynamic changes. Rather than allowing them to do all the talking, you (team manager) have the chance to relate to your criminal. Create a deeper bond, engage in a conversation and make him let his guard down. This will soothe the whole negotiation process. Although the approach is methodical and slow, the end result will create mutual ground between the project manager (hostage) and team member (criminal).
It can be tough for leaders and company owners to deal with hostage negotiations. Difficult employees can be difficult to control, and often times the situation can become impossible to deal with. In this case, your employees become “criminals” because they’re in charge. As a leader, you can’t allow that to happen and you’ve got one way of making things better – by negotiating.
How do you negotiate with people who don’t want to negotiate? First of all, you shouldn’t see the process as a win/lose endeavor. Active listening matters the most; when employees feel appreciated by their bosses, they’re willing to let their guard down and talk about mutual agreements. Relate to their issues, talk about finding solutions and show that you actually care for what they have to say.
Project managers are held hostage when employees (criminals) are not respecting them and are not doing their jobs. This can change, provided that you’re willing to make sacrifices and take one for the team – compromise without having to reveal all your cards and you might just succeed.
Finding suitable resources for a large portfolio of projects - via @SaverioLosito #pmot bit.ly/2oZJJQ6
Types of PMO and the journey of maturity - via @SaverioLosito #pmot bit.ly/Jn65Cf
IT Helpdesk Managers: 7 Must-Have Skills, and the 1 Skill You Never Knew About - via @SaverioLosito #pmot bit.ly/1HA8ib1
How to effectively manage the quality of projects without an independent QA department - via... bit.ly/2lAf2zJ
Stay out of the weeds - via @SaverioLosito #pmot bit.ly/Un2tAx
Lessons Learned – The effective Project Management - via @SaverioLosito #pmot bit.ly/157yfee
Con questo codice promo riceverai su mytaxi 20 € per la tua prima corsa che pagherai tramite App: saverio.los - mytaxi.com
The art of Delegation: How to do it Effectively - via @SaverioLosito #pmot bit.ly/2nslyc6
Measuring the Profitability of your Projects - via @SaverioLosito #pmot bit.ly/1TH8gxW
Agile Estimating Tool - Planning Poker using Fibonacci Sequence - via @SaverioLosito #pmot bit.ly/1kRC3Hv
The latest The Program Manager's Paper! paper.li/SaverioLosi… #pmot #projectmanagement
The “recipe” for success in major projects! - via @SaverioLosito #pmot bit.ly/1n9rMqP
Il 49% delle aziende teme problemi di #security e violazione #privacy dai propri dipendenti - fonte @Clusit @polimi pic.twitter.com/n8Al…
How To Give Highly Effective Feedback At Work - via @SaverioLosito #pmot bit.ly/1VWZW0M
4 Mistakes Virtual Managers Make That Stress Out Project Team - via @SaverioLosito #pmot bit.ly/1gHm74r
Top 5 Tips For a Successful Project Manager - via @SaverioLosito #pmot bit.ly/19fdWHQ
The Contribution of a Project Manager to Enterprise Risk Management - via @SaverioLosito #pmot bit.ly/1BseYyr
Future of Work - How It Could Impact You as a Program Manager? - via @SaverioLosito #pmot bit.ly/1D56zGn
Dai un'occhiata a questo Vino. Gli do 3 su 5 stelle con il @vivino app: vivino.com/users/sav…
Profumatissimo, fresco, una bol... Vino da @PellegrinoWine tramite @vivino app: vivino.com/users/sav…
5 Lessons hiding in every Project Management Strategy - via @SaverioLosito #pmot bit.ly/UaEJEI
The PMO - What's the right level of Authority? - via @SaverioLosito #pmot bit.ly/1hboGjf
APMG Change Management approach as a Project Manager - via @SaverioLosito #pmot bit.ly/1MGvMM0
How to create value as a Leader - via @SaverioLosito #pmot bit.ly/2rDwn9J
Using Harvey Balls to Convey Qualitative Information - via @SaverioLosito #pmot bit.ly/2fktjwN
Benefits Management - a Program Management Fundamental - via @SaverioLosito #pmot bit.ly/1yhVfmP
Don't Expect Project Management Teamwork, Lead It! - via @SaverioLosito #pmot bit.ly/1K5yAhT
View my verified achievement from Project Management Institute on Acclaim. youracclaim.com/badg…
Project management survival skills toolkit - via @SaverioLosito #pmot bit.ly/2p5zhnX
6 Project Management Trends To Look Forward In 2017 - via @SaverioLosito #pmot bit.ly/2kUiymR
Help the growth of this blog