The present changes the past. Looking back you do not find what you left behind ― Kiran Desai, The Inheritance of Loss
Starting at the beginning of the list, the identification and definition of program benefits management involves more than just the program manager. With a solid business plan in hand the program manager, along with the program team and stakeholders, can define the benefits. Benefits definition is uniquely defined and produced by the program. The benefits are defined by the organization that will also realize the benefit.
For example, expanding the market presence of the organization is realized by the sponsoring organization, while benefits from process improvements may be recognized by integrated suppliers partnered with the organization.
In conclusion, the initiation of a program involves activities that will improve the program manager and program team’s ability to deliver the program successfully. Program success is directly related to the realization of the benefit based on the definition of the benefit. Program benefits management is performed through a series of activities that result in the successful recognition of benefit through the execution of a program. Benefits are defined through a process that seeks to clarify and give meaning to the program.
Program management is multifaceted and it encourages stakeholder focus and engagement in the delivery of benefit and successful completion of the program.
Program management is an engaging discipline that incorporates principles, methodology, and techniques to foster team work and persistence in an ever changing environment.
This article touches on a small segment of program benefits management and some of the issues and risks a program manager may encounter when initiating program benefits management.
Jeanne Woolcott is an experienced program manager who has over 15 years of professional project management experience. Jeanne is a senior program manager at Digital River, Inc. a leading provider of global commerce technology and services. Jeanne has managed and delivered numerous programs and projects in the areas of software/application development, infrastructure, business system integration, ecommerce and distributed systems. Jeanne is an active member of PMI and in her local chapter PMI-MN.
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